FirstRand Vacancies 2023 For Operations Head: Data and Controls

Website FirstRand

    • About us, purpose, experience and qualifications

      about us

      RMB is a market leader in Corporate and Investment Banking where our people are our differentiator. They come from many different backgrounds, bringing unique perspectives to finding solutions and solving challenges for our clients. At RMB our thinking digs deeper and sees further. With a can-do mindset that is considered and innovative, curious and resilient we unlock unique opportunities for our clients and society. We seek people who create a culture of sharing and who champion honourable behaviour. Our people are smart, hard-working, self-motivated and have a passion for their work and the success of RMB. We offer a non-hierarchical, entrepreneurial environment where our people think and act like owners. We empower people, hold them accountable and reward exceptional performance. All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties


      To oversee operations of the Data and Controls capability in Enterprise Services. Responsible for planning organizing controlling and managing of a department within a Business Unit

      experience and qualifications

      • Relevant Degree Relevant Post Graduate
      • 5 to 8 years experience in a similar environment of which 2 to 3 years ideally at management level
      • Previous experience in managerial role within Audit, Risk and Data Competencies:
      • Conceptual and Big Picture Thinking
      • Judgement and Decision-Making
      • Strategic Thinking
      • Conflict Management
      • Influence and Impact
      • Commercial and Financial Acumen
      • |Organisational Awareness
      • Customer Focus
      • Networking and Connecting
      • Drive and Results Orientation
      • Developing People
  • additional requirements

    In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.


    • Oversee the Data Controls and Ops Controls which includes:
    • Data Controls: safeguarding of data by monitoring /controlling its recipients, how it is shared, who it is shared with, why it is shared, how long it is stored for. Focuses on email encryption and security
    • Ops control: Simplify and automate enterprise processes to increase visibility and robustness of control environment; improve visibility of costs and performance through process/capability owners and tools. Enabling BUs to achieve and maintain a high standard of control, ensuring alignment with operational risk and control policies and regulations.
    • Operational resilience
    • Manage Cost to Income to increase profitability and
    • Efficiencies Quarterly Business Review sessions
    • Establish, align and manage target and budget goals for the Business Unit, whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency requirements, displaying abilities to listen, advise, influence, negotiate and present at all levels
    • Maintain optimum efficiencies regarding staff numbers and associated resources by setting budget requirements in accordance with the Business plan and monitor compliance
    • Achieve net profit growth for Business
    • Develop and implement differentiated service models for client segments
    • Enable Business Unit service delivery through implementing systems and processes to improve service and implement quality systems and metrics for measuring service levels and satisfaction
    • Monitor changes in legislation, regulations, initiatives and relevant industry practices.
    • Ensure drafting and implementation of appropriate interventions.
    • Ensure compliance with audit requirement
    • Achieve integration of processes in areas of responsibility in collaboration with other area, delivering required service levels by monitor that workflow achieves operational requirements and the overall running costs in relation to productivity ratios,
    • Maintaining targeted outputs and AMP financial discipline i.e., budget, growth strategies etc.
    • Improve business decisions by providing accurate and reliable business intelligence or information together with analysing trends and data
    • Execute the Business Unit people strategy that nurtures talent and embraces the values, culture and philosophy of entrepreneurship, accountability and innovation in order to meet current and future business needs
    • Hold direct reports accountable for the implementation of the leadership strategy that drives behaviour towards high performance

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